Build 159.0 (64-bit), Win 11. Latest update (I reinstalled rather than update) left several aspects of TB operating poorly, esp calendar and address autofill.

Latest update (I reinstalled rather than update) left several aspects of TB operating poorly, esp calendar and address autofill. Calendar either doesn't display or displa… (read more)

Latest update (I reinstalled rather than update) left several aspects of TB operating poorly, esp calendar and address autofill. Calendar either doesn't display or displays empty; I tried posted fix of changing config and rebooting, didn't help. Address autofill simply stopped working, though all my address book directories are intact. Thanks in advance for any advice.

Open

Thunderbird says "login failed" when trying to send an email

I followed the instructions in the aritcle on the search page and it still didn't work. I worked with Geek Squad. They completely did all kinds of different settings and … (read more)

I followed the instructions in the aritcle on the search page and it still didn't work. I worked with Geek Squad. They completely did all kinds of different settings and they all failed. When I click the test button, it says it connects successfully.

It tells me to retry or update the password.

I am absolutley typing in the correct password.

Solved 27 111

Why does my in box not show when I open Thunderbird unless there is a new message in it?

This just started yesterday: When I open thunderbird my inbox does not show up unless there is a new unread email in it. Also my previously set display columns and tool … (read more)

This just started yesterday: When I open thunderbird my inbox does not show up unless there is a new unread email in it. Also my previously set display columns and tool bar all have to be reset each time I open Thunderbird.

Open 3 10

Need to download address book but cannot find MAB file, only abook.sqlite files

I am trying to get my Address Book(s) off an old PC that barely has any resolution. I cannot locate any MAB files, only SQLITE files (abook, etc.). What is the file tha… (read more)

I am trying to get my Address Book(s) off an old PC that barely has any resolution. I cannot locate any MAB files, only SQLITE files (abook, etc.). What is the file that the address book is found in?

Open 1

No messages in inbox.

When I open thunderbird, the inbox say "No Messages". I then go to "File" and then "Get new messages for" account. Some times it takes several tries before all my messa… (read more)

When I open thunderbird, the inbox say "No Messages". I then go to "File" and then "Get new messages for" account. Some times it takes several tries before all my messages (New and Old) appear in my inbox. Also, each time I open Thunderbird, I have to reset my columns.

Open

Thunderbird Calendar does not react anymore - how can it be reactivated?

I use Thunderbird 159.0 (64-Bit), german version, on Windows 11. I have integrated as well 2 local calendars as well as 3 calendars maintained on my synology disk station… (read more)

I use Thunderbird 159.0 (64-Bit), german version, on Windows 11. I have integrated as well 2 local calendars as well as 3 calendars maintained on my synology disk station. Today I have noticed that Thunderbird Calendar does not work anymore: I do not see my calendars (the calendar sheet is empty) and the tool does not react neither on the calendar options (the three dots ...) nor on add calendar ("Kalender hinzufügen"). Is it possible to reset or de-installate the calendar tool? Or to delete an re-add the calendars?

(The calendars on my disk stations work fine on the disk station and are still accessible with Android Business Calender.)

Solved 3 1

With an email search - how do I see what folder the email is on in the search results?

Love Thunderbird - thanks! Can't seem to find what folder an email is in doing a search. The list of results doesn't show it and can't see it in the email. Maybe missin… (read more)

Love Thunderbird - thanks!

Can't seem to find what folder an email is in doing a search. The list of results doesn't show it and can't see it in the email. Maybe missing something. I sort emails by folders so not knowing the folder makes it hard to find what folder it is in (such as I may want to move that email).

Jim

Open 5

2 emails are deleted when only 1 selected

Environment: Desktop PC, Windows 11 Pro ver. 26H2 and updates are current. Multiple e-mail accounts. Process: Select e-mail to be deleted Click "Delete" button The e-ma… (read more)

Environment: Desktop PC, Windows 11 Pro ver. 26H2 and updates are current. Multiple e-mail accounts. Process: Select e-mail to be deleted Click "Delete" button The e-mail selected is deleted AND the one directly below is also deleted. This occurs in all accounts. The issue started to occur about 3 weeks ago and was present before the 26H2 Windows update.

Open

Persistent Microsoft 365 / GoDaddy SMTP authentication failure in Thunderbird despite repeated troubleshooting

I need assistance with a persistent Microsoft 365 authentication problem in Thunderbird on Windows 11. My business email is hosted through GoDaddy's Microsoft 365 service… (read more)

I need assistance with a persistent Microsoft 365 authentication problem in Thunderbird on Windows 11.

My business email is hosted through GoDaddy's Microsoft 365 service. Thunderbird repeatedly fails when attempting to send messages, displaying:

"Login to server smtp.office365.com with username [business email address] failed."

We have attempted to troubleshoot this problem on several occasions without achieving a reliable solution.

Previous troubleshooting has included checking SMTP settings, STARTTLS, OAuth2 authentication and investigating Microsoft Graph integration.

Our earlier investigation also indicated that SMTP AUTH may be disabled for the Microsoft 365 account.

The mailbox works through Microsoft Outlook, but having to remember to use Outlook separately creates a risk of missing time-sensitive business correspondence.

I would particularly appreciate assistance with the following:

1. Establishing a reliable, supported connection between Thunderbird and my GoDaddy-managed Microsoft 365 mailbox. 2. Determining whether Microsoft Graph integration can resolve this without enabling legacy SMTP authentication. 3. Identifying any known compatibility issues involving GoDaddy-managed Microsoft 365 accounts. 4. Providing specific diagnostic instructions so we can establish why authentication is failing rather than repeating unsuccessful configuration changes.

I can provide screenshots, Thunderbird version information and diagnostic logs with sensitive information removed.

I would be grateful for detailed technical guidance because repeated attempts to resolve this issue have been unsuccessful.

Open

I am receiving regular Thunderbird notifications of errors for a Yahoo mail account

Since upgrading to a recent version of Thunderbird ESR (a few weeks ago), I regularly receive notifications of error for a Yahoo mail account. I do not receive these noti… (read more)

Since upgrading to a recent version of Thunderbird ESR (a few weeks ago), I regularly receive notifications of error for a Yahoo mail account. I do not receive these notifications for other mail accounts. The notifications are as follows:

  • The current operation on 'inbox' did not succeed. The mail server for account example@yahoo.com responded: p.
  • The current operation on 'inbox' did not succeed. The mail server for account example@yahoo.com responded: UID FETCH completed.

I have deleted and recreated the account to no avail. Searches for similar issues has revealed nothing of use.

Any idea what is going on?

Version: 153.5.1esr (64-bit) OS: Windows 10 Language: English Proxy: None Email connection type: IMAP Authentication: OAuth2 Connection security: SSL/TLS Encryption: None

Open 5

Unable to load Thunderbird - not responding even after pc restart

Starting over the weekend, I have been unable to load my Thunderbird messages, it just says: Home - Mozilla Thunderbird (Not Responding) I wait, but it doesn't load. Coul… (read more)

Starting over the weekend, I have been unable to load my Thunderbird messages, it just says:

Home - Mozilla Thunderbird (Not Responding)

I wait, but it doesn't load.

Could I have too much stored in my email folders on my pc?

What can I do to get it to work again on my pc?

Online web browser works.

Open 1

Folders not visible

I've used Thunderbird on a pc for decades, love it. Today when I opened it, the 'top level' of folders is entirely missing, it shows only Local folders. I've checked th… (read more)

I've used Thunderbird on a pc for decades, love it. Today when I opened it, the 'top level' of folders is entirely missing, it shows only Local folders. I've checked that 'Folder Modes' is set to All Folders, and now I don't know what else to try. Any advice greatly welcomed, I'm struggling to get work done using webmail or phone!

Open 2 1

one single tag un-applying itself

Hello! I'm having a problem where a specific tag keeps un-applying itself. I have a number of filters that look for specific words in emails, and tag them accordingly -- … (read more)

Hello! I'm having a problem where a specific tag keeps un-applying itself. I have a number of filters that look for specific words in emails, and tag them accordingly -- all of my other filters are working just fine, but one specific one has decided to stop working. It has exactly the same settings as the other ones, and when I manually run the filter, it correctly applies the right tag.

But, minutes later, the tag will un-apply itself, and I cannot figure out why. For some reason, an older message is staying correctly tagged with that filter, but newer ones un-apply the tag. This same filter and tag used to work just fine. Other tags on emails from the same source work fine, too.

Open 8 1 40

Eröffnungsseite Thunderbird mit Ordnern und E-Mails

Auf der Öffnungsseite erscheint normalerweise links ein schmaler Streifen mit den ganzen Ordnern, wie Posteingang, gesendet usw. mit der jeweiligen Anzahl der E-Mails. Im… (read more)

Auf der Öffnungsseite erscheint normalerweise links ein schmaler Streifen mit den ganzen Ordnern, wie Posteingang, gesendet usw. mit der jeweiligen Anzahl der E-Mails. Im übrigen Feld rechts daneben sind alle E-Mails einzeln aufgeführt. Jetzt erscheint manchmal auf der Öffnungsseite eine andere Ansicht, ähnlich wie die Konteneinstellungen. Mit mehreren Versuchen kreuz und quer gelingt es dann wieder die normale Ansicht zu erhalten. Vermutlich habe ich mal irgendeine falsche Taste gedrückt, so daß sich die Ansicht plötzlich geändert hat. Könnte sich das Problem lösen, wenn ich Thunderbird neu installiere oder gibt es eine einfachere Lösung?

Open 1

Lost adressbook

Hello My previous computer has crashed. C:/ is not available any more. In my previous computer, I had two hard drives: a C:/-drive (an SSD) where Windows and other softw… (read more)

Hello My previous computer has crashed. C:/ is not available any more. In my previous computer, I had two hard drives: a C:/-drive (an SSD) where Windows and other software were installed, The second hard drive was a conventional drive (D:/) where I stored all my files, documents, images, and so on. On this d:/ I also had several programs installed including Thunderbird. On that previous computer, I saved and organized my emails into subfolders within Thunderbird.

Is it possible to recover my address book in Thunderbird? Is it possible to find/recover my saved emails? Could they perhaps be saved somewhere on my previous C: or D: drives?

I have an old copy of my C: and D: from 2025 I have also a complete copy of my D: from my old computer.

I have now bought a new computer and installed Thunderbird. I would be very grateful if this could be resolved. Kind regards Anders Quant

Open 1